SoftPro® Wins Gold in 2017 American Business Awardssm
May 4, 2017
Raleigh, NC - SoftPro was named the winner of Gold Stevie® Awards in both the Company of the Year - Real Estate and Customer Service Department of the Year categories in The 15th Annual American Business Awards.
The American Business Awards are the nation’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations - public and private, for-profit and non-profit, large and small. Nicknamed the Stevies for the Greek word meaning "crowned", the awards will be presented to winners at a gala ceremony at the Marriott Marquis Hotel in New York on Tuesday, June 20.
SoftPro's winning entries highlighted their Client Contact Initiative begun in 2016, which is tasked with gauging customer satisfaction and identification of client needs. Since its inception, SoftPro has earned a 3.74 rating from its customers on a 1 - 4 scale with 4 being the best. In addition to its two Gold Stevies, SoftPro was also recognized with Silver in Corporate Social Responsibility Program of the Year and Most Innovative Tech Company of the Year.
Patrick Hempen, SoftPro Chief Customer Officer, said, "It is a great honor that our employees' everyday commitment to make it about the customer has been recognized by the American Business Awards. I could not be more proud of our company as a whole, as well as our Support Team for their continued dedication to customer service."
More than 3,600 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories; and more than 190 professionals worldwide participated in the judging process to select this year's Stevie Award winners. Judges' commented on SoftPro's winning entries, "SoftPro is a shining example of customer loyalty driven growth" and "You got me with 'It's all about the customer,' which so few customer support organizations realize."
"Each year the judges find the quality and variety of the nominations to be greater than the year before. The 2017 competition was intense, and every organization that has won should be proud," said Michael Gallagher, president and founder of the Stevie Awards.
Details about The American Business Awards and the list of 2017 Stevie winners are available at www.StevieAwards.com/ABA.
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